Shipping policy
Shipping Policy
Last Updated: July 21, 2026
Thank you for shopping with Prinuva.
1. Digital Products Only
Prinuva sells digital products only, including eBooks, digital guides, templates, planners, printables, worksheets, and other downloadable digital resources. We do not sell or ship any physical products.
2. Delivery Method
All purchases are delivered electronically. After successful payment, your digital product will be available for download through the order confirmation page and/or delivered to your registered email address where applicable.
3. Delivery Time
Most digital products are available immediately after successful payment. In rare cases, delivery may take up to 30 minutes due to payment verification or temporary technical delays.
4. Download Issues
If you do not receive your download link or experience any difficulty accessing your purchase, please contact our support team. We will make every reasonable effort to resolve the issue as quickly as possible.
5. Customer Responsibility
Customers are responsible for providing a valid and accurate email address during checkout. Prinuva is not responsible for delays or failed delivery caused by incorrect contact information provided by the customer.
6. Technical Issues
Occasionally, technical issues beyond our control may delay digital delivery. If this occurs, we will work to restore access and ensure your purchase is delivered promptly.
7. International Delivery
Since all products are delivered digitally, they are available worldwide unless restricted by applicable laws or payment provider limitations. No customs duties, import taxes, or courier charges apply.
8. Shipping Charges
As Prinuva sells only digital products, no shipping or delivery charges are applied. The amount shown at checkout is the final amount payable unless otherwise stated.
9. Contact Us
If you have any questions regarding this Shipping Policy or need assistance accessing your purchase, please contact us.
Prinuva
Email: supportprinuva@gmail.com
We aim to respond to all customer inquiries within 1–2 business days.